ID Verification Help
For clients experiencing issues verifying their ID when applying for a marriage license.
Having an issue uploading your IDs?
Photos of Valid IDs required (driver's license or passport). You can fix this by doing a manual ID verification & video affidavit.
What happens if my photo ID won't scan on my marriage license?
Manual ID Verification - Fix uploading issueStart the ID Verification Process
After filling out your marriage license application, the County website will prompt you to verify your ID.
👉 A QR code will appear on your computer screen.
Scan QR code with your phone
Use your smartphone to scan the QR code. This will open a secure link on your phone to continue the ID verification process.
Upload your ID and selfie
Take a clear photo of the front and back of your government-issued ID (Passport, Driver's License, or Military ID). Then take a selfie photo to match your ID.
If it fails — fill out the Manual ID form
If the automatic system doesn't verify your ID, you'll be redirected to a Manual Identity Verification Form.
Enter your full name, date of birth, and email, then re-upload photos of the front and back of your ID.
Next, record a video saying:
"I am [Your Full Name]. My date of birth is [MM-DD-YYYY]. I am applying for a marriage license to marry [Their Full Name]. I have captured images of my government ID showing my correct legal name and date of birth."
If upload fails — Email it
If your photos or video don't upload in the form or take too long, email the ID photos and video directly to marriage@utahcounty.gov, then wait for their confirmation.
Still having issues?
Our team is here to help you through the verification process.
Call or text us anytime