Refund Help

Issue with License?

Call our team to help

We're open everyday, 9am to 6pm MDT

Having an issue uploading your IDs?

Photos of Valid IDs required (driver's license or passport). You can fix this by doing a manual ID verification & video affidavit.

Need to reschedule?

Reschedule your ceremony

Search your email for "Wedding Ceremony" and look for our calendar invitation. Just scroll to the bottom to find your reschedule link. If you can't find it, just text, call or email us hello@virtualmarriage.com

Still need a refund?

Submit your refund request

100% Happiness Guarantee – just complete the 1 minute form below: